MONEY-BACK GUARANTEE RULES
In addition to refund rights available under applicable laws, if you made a purchase directly on our website and the money-back option was presented to you during the checkout, you are eligible to receive a refund provided that all of the following conditions are met:
We will review your application and notify you (by email) whether your application is approved.
Please note that only fulfillment of all the above requirements allow you to receive a full Voluntary Refund under “Money-back guarantee”. For the sake of clarity, this “Money-back guarantee” does not apply to the following cases:
HOW TO DEMONSTRATE THAT YOU HAVE FOLLOWED THE STUDY PLAN
Please provide the screenshot from the app, which will show a 7-day study streak:
GENERAL REFUND RULES
Generally, if you do not meet the conditions set out above, the fees you have paid are non-refundable and/or non-exchangeable, unless otherwise is stated herein or is required by applicable law.
Note for residents of certain US states. If you reside in California or Connecticut and cancel the purchase at any time prior to midnight of the third business day after the date of such purchase, we will return the payment you have made.
Note for the EU residents: If you are an EU resident, you have the right to withdraw from the agreement for purchase of digital content without charge and without giving any reason within seven (7) days from the date of such agreement conclusion. The withdrawal right does not apply if the performance of the agreement has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal. You hereby expressly consent to the immediate performance of the agreement and acknowledge that you will lose your right of withdrawal from the agreement once our servers validate your purchase and the applicable purchase is successfully delivered to you. Therefore, you will not be eligible for a refund, unless the digital content is defective.
[Dated: November 11, 2021]